* Give us a short summary of the problem you are experiencing with the Online Player.

* Did this just start happening, has it been going on for a while or is it a problem that came back after being fixed?

* Affected Show Title(s) - is it happening to a particular show, certain shows or everything

* Affected Episode Number(s) - is it happening to a particular episode, certain episodes or all episodes

* Affected Language Version - if the show is Dual Language, is it the dubbed, dubbed or both versions that are affected

* Affected Video Format - is it the SD, HD or both versions that are affected

* What Operating System are you using? Which version is it? (Windows Vista, Mac 10.4, etc)

* What Browser are you using? Which version is it? (Chrome, Internet Explorer 7, FireFox 3.6, etc)

* Is it happening in just one Browser or multiple browsers?

* Is your Flash Player/Plugin up to date?

I'm liking Clannad season 1, but everytime I watch it, the player keeps on freezing. Also, the scenes stops moving while I hear the dialogue (watching it subbed now) which forces me to rewind in almost every episode. I'm on episode 17. I wonder if it's because I signed up a one-month subscription--meaning that it's almost over.

It started happening about a few weeks ago. At first, it was tolerable, but again, gotten really annoying. Episode 17 freezes and stops more than it should.

It's the subbed version with the problem.

It's both SD and HD that are affected.

I use Windows Vista, FireFox 3.6, and Google.

My Flash Player/Plugin is up to date.

I can't watch any episode on the Anime Network on Safari. I use an iTouch (2009 release).

Thank you so much! I love you guys!